What are evaluation metrics for multi-class classification problem (like positive/negative/neutral sentiment analysis)

For multiclass classification(MCC) problems, metrics  can be derived from the confusion matrix. Let $tp_i,tn_i,fp_i,fn_i$ denote the true positives, true negatives, false positives, false negatives respectively. MCC problems, usually macro and micro metrics are computed: → Micro metrics (with subscript $\mu$ in table below) are computed by summing up individual tp, tn, fp and fn to…